Last updated: January 2025
Introduction
JRF Solutions Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website jrfsolutions.co.uk.
JRF Solutions Limited is registered in England and Wales (Company No. 07067689) with its registered office at 2 Pinewood Drive, Cheltenham, GL51 0GH.
Information We Collect
Information you provide directly
When you contact us through our website, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any other information you choose to include in your message
Information collected automatically
We may collect certain information automatically when you visit our website, including:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide our consultancy services
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit a contact form, you consent to us processing your data to respond to your enquiry
- Legitimate interests: To improve our services and website
- Legal obligation: To comply with applicable laws
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 2 years unless you request deletion.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@jrfsolutions.co.uk.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Third-Party Services
Our website is hosted on [Netlify/your hosting provider]. We do not sell or share your personal data with third parties for marketing purposes.
Cookies
For information about how we use cookies, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@jrfsolutions.co.uk
Address: JRF Solutions Limited, 2 Pinewood Drive, Cheltenham, GL51 0GH
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113